Basic Delivery Includes delivery to the main entrance, porch, garage, or driveway. No appointment or signature is required.*
Standard Delivery Includes delivery to the main entrance, porch, garage, or driveway. An appointment with an 8-12 hours delivery window will be set with the customer. Signature required. *
In-Home Delivery Includes delivery inside the main entrance of the home. An appointment with an 8-12 hours delivery window will be set with the customer. Signature required. *
Room of Choice Delivery Includes delivery to the room of choice (including one flight of stairs). An appointment with an 8-12 hours delivery window will be set with the customer. Signature required. *
White Glove Delivery Includes delivery to the room of choice (including one flight of stairs), unpacking, debris removal, and light assembly with no tools. An appointment with an 8-12 hours delivery window will be set with the customer. Signature required. *
White Glove Assembly Includes delivery to the room of choice (including one flight of stairs), unpacking, debris removal, and full assembly including tools. An appointment with an 8-12 hours delivery window will be set with the customer. Signature required. *
* Customer Signature Required
Ledool LLC will require a signature and a copy of the customer's Government-issued photo identification at the time of delivery or Pick-up. The Government-issued photo identification must match the information on the credit/debit card used at the time of purchase. If someone else is receiving the order or picking up the order other than the person who has purchased the item, the person placing the order must send an email with a picture of the ID attached to the email to [email protected] and let us know who will be the person receiving or picking up the order.
Delivery conditions outside of the above guidelines including, but not limited to, one flight of stairs or more, sharp turns, narrow or gravel driveways, and gated communities or condominiums require additional handling services and fees. If any of these apply, please call us at +1 (310) 876-2216 or send us an Email to [email protected]